Company Registration No: CK 1993/014322/23

Vat Registration : 4840141958

About Our

SERVICES

Daves Panel beaters is a proud member of SAMBRA (South African Motor Body Repair Association ). Daves Panel beaters cc has all the necessary equipment and qualified staff To comply with all our major insurance companies and manufacturer standard. We provide up to date repairs, spray painting and towing services. Our towing services are available 24/7. towing rates subjected to insurance tariffs. Daves Panel beaters also has the facility of courtesy vehicles which are from CMH Toyota.


EQUIPMENT

We have the state of the art equipment. Our certified technicians use this technology to evaluate damage, we also use heated spray booths and computerized colour matching facilities.

GEOGRAPHIC LOCATION

Daves Panel Beaters cc is located in Ladysmith, Kwa-Zulu Natal. Our physical address is
336 Kandahar Avenue, Ladysmith, 3370.

ACCOUNTING SYSTEMS

Pastel is the accounting system that is used at Daves Panel Beaters. This system allows us to look at our profitability and debtors accounts monthly.

HOURS OF OPERATION

To ensure that our customers suffer no or very little discomfort we have operation hours outside the normal working hours : Monday–Friday : 07:30–17:00
These hours enable our customers to drop off and pick up their vehicles outside normal working hours whilst waiting time is reduced. The telephone lines will be attended to by the switch board operator during these hours. After – hours calls will be referred to our 24 hour control centre .

PREMISES

Being in accident is a very unpleasant experience. Daves Panel Beaters would like to make your collision repair experience as comfortable as we can , and to also offer you the best security and care for your vehicle whilst it is with us. In order for a stress free experience, our workshop is equipped to accommodate 40-45 vehicles in house and separate workshop allows us to store 30-35 vehicles. Safe customer parking is available and easily accessible.

STORE ROOMS

Parts: these are recorded in a computerised system. Issues are done by requisition and it is signed for by the employee that is taking it and as well as the parts manager, to avoid misplacing of parts. Paint and Consumables: These are kept separate from parts as these are inflammable products. Paint used on the vehicles are computerized for control and allocation to relative motor vehicles.

QUALITY CONTROL

The quality of work applied by the Panel beater is a very important aspect when it comes to repairing a vehicle and with this in mind, we take much pride in delivering only the best work to customers. A quality check is applied throughout the entire panel beating process whereby each department examines the repaired area before proceeding to the next step. Each vehicle is buffed and polished to seal in the paint work, the wheels are checked, it then taken into the wash bay were the vehicle is washed and the interior is cleaned. After these processes, the vehicle is taken into the inspection bay were our in-house quality inspector conducts a final inspection using a quality inspection sheet.
“we strive to restore your vehicle to pre-accident condition”

COMPUTERIZED ESTIMATES

Here at Daves Panel Beaters we use the following programs: Dr Smash –Dr Smash is a program used to do quotations. A printed copy of the quotation is always given to the customer. This program is used by our in house estimators. Abuntex – this is an advanced quoting system that is used by major insurance companies. A detailed printed copy is given to the assessor stating all the major damages together with part prices. Job cards are also compiled , and passed on to the production managers who will then delegate and record each vehicle on a production sheet.

GUARANTEES AND WARRANTIES

Daves Panel Beaters cc is passionate about providing our customers with an outstanding collision repair experience. Our standards , state-of-the art equipment, trained craftsmen and written guarantee all totals to customer satisfaction. All repairs that have been performed by Daves Panel beaters are guaranteed. Our written guarantee States “ 3 years workmanship guaranteed” lifetime warranty on Paintwork”.

DIGITAL ASSESSMENTS

Daves Panel Beaters is authorized to perform digital assessments for Net assess, Miway and Telesure. The digital photos of all damages, detailed information pertaining to the damages of the vehicle and a quotation prepared by the in house estimators is all sent through to the Insurance Companies for authorization. Authorization is sent to us via e-mail and we then contact the client to book in the vehicle for repairs.

OPERATING AND CONTROLS

To maintain the production levels and have efficient communication, daily meetings are held every morning. All work in progress, customer requirements and all other queries are discussed in the meeting. This also prevents misunderstandings amongst staff and this keeps the communication line open.

COMPETITIVE ENVIRONMENT

The quality of service and the number of providers in the Motor Body Repair Industry constantly fluctuate, therefore, here at Daves Panel Beaters our competitive edge will be In attracting and retaining our customers with highly trained technicians and estimators.

DAVES TOWING

TOWING AND STORAGE

Daves Panel Beaters has a towing facility available 24/7. our fleet consists of four(4) Rollbacks, one (1) of which is a Crane Truck and three (3) Slingbacks.

We Also provide the Following :

  • Roadside assistance and Recovery 24/7
  • A towing rate given to the customers prior to the tow being carried out.
  • Storage charged after five(5) days
  • In- house storage with security and alarm system
  • No hidden costs i.e- admin-, security- or quotation fees
  • Contact person – Sunil Sewpersad – 082 382 4426 – 082 622 4499
  • Contact person – Dave Sewpersad –  082 931 3592